Getting Started with AI SmartBase

Getting Started with AI SmartBase

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[theme]

4 months, 3 weeks ago #1935

I just installed AI SmartBase. How do I set up my first knowledge base efficiently?

[admin]

4 months, 3 weeks ago #1937

Welcome to AI SmartBase! Here’s a quick way to set up your first knowledge base efficiently:

1. Create Categories – Start by organizing your content into clear categories like Getting Started, Troubleshooting, and FAQs.
2. Add Articles – Create helpful articles under each category with clear titles and step-by-step solutions.
3. Use the Search Feature – Make sure the smart search is visible so users can find answers quickly.
4. Highlight Popular Articles – Add a section on the homepage showing the most helpful or frequently viewed guides.
5. Enable AI Suggestions – If available, turn on AI recommendations to suggest related articles automatically.

This structure helps users quickly find solutions and reduces support requests.