Welcome to AI SmartBase! Here’s a quick way to set up your first knowledge base efficiently:
- Create Categories – Start by organizing your content into clear categories like Getting Started, Troubleshooting, and FAQs.
- Add Articles – Create helpful articles under each category with clear titles and step-by-step solutions.
- Use the Search Feature – Make sure the smart search is visible so users can find answers quickly.
- Highlight Popular Articles – Add a section on the homepage showing the most helpful or frequently viewed guides.
- Enable AI Suggestions – If available, turn on AI recommendations to suggest related articles automatically.
This structure helps users quickly find solutions and reduces support requests.