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Updated on September 1, 2025
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Frequently Asked Questions
Do I need any extra plugins to use AI SmartBase?
No. AI SmartBase works independently as a complete WordPress Knowledge Base & Documentation plugin. You don’t need any additional plugins to run it. Everything from AI-powered search to content monetization is built-in.
Can I monetize my articles with AI SmartBase?
Yes. You can restrict access to certain content using paywalls, subscriptions, or membership models. AI SmartBase integrates with payment gateways like PayPal and Stripe to handle both one-time and recurring payments securely.
How does AI SmartBase help reduce support tickets?
The AI-powered search and related articles feature allows customers to find answers instantly. By providing auto-suggestions, contextual search, and relevant content recommendations, repetitive support questions are minimized, freeing up your team’s time.
Is AI SmartBase easy to set up for beginners?
Absolutely. After installing the plugin, the setup wizard guides you step-by-step to create categories, add articles, and enable AI features. You can also customize your knowledge base with colors, fonts, and layouts without any coding knowledge.
